At a glance
Your account is free and does not commit you to buy anything. Keep your login secure and use the website lawfully. Purchases have their own Terms of sale, which you accept when you order.
Who we are and what these terms cover
- Company
- FASTAPP DEVELOPMENT SRL · Romania
- Tax identification number (CUI)
- 45042871
- Trade Register number
- J2021017436404
- European unique identifier (EUID)
- ROONRC.J2021017436404
- Incorporated
- Registered office & contact address
- Economu Cezarescu 44, Sector 6, 060754 Bucharest, Romania
- General & privacy email
- hello@lionbox.ai
- Customer & order support
- support@lionbox.ai
- VAT number
- RO45042871
These terms govern your use of the LionBox website, the LionBox app and the LionBox account you use on both. You accept them when you register, on the website or in the app. They do not cover purchases: reservations, orders, prices, delivery, software licensing and returns are governed by our Terms of sale and Warranty & returns policy, which you accept separately when you place an order.
How we handle personal data is explained in our Privacy policy and Cookie policy. Those documents inform you; they are not terms you need to accept.
Creating an account
You must be an adult able to enter into a contract. If you register on behalf of an organisation, you confirm that you are authorised to act for it. Provide accurate details, including a working email address that you control, and keep them up to date from your account.
One person should use each account. An account is free; creating one does not commit you to buy anything.
Keeping your account secure
Choose a strong password that you do not use elsewhere, and keep it confidential. You are responsible for activity carried out through your account unless it results from our failure or from access you could not reasonably have prevented.
Tell us promptly at support@lionbox.ai if you believe someone else has accessed your account. We will never ask for your password by email.
Acceptable use
Use the website and your account lawfully and in good faith. You must not attempt to gain unauthorised access to our systems or other accounts, interfere with the website’s operation or security, run automated scraping or load that degrades the service, submit false orders or information, claim a box that is not yours or your organisation’s, or use the website or app to send spam or harmful content.
These rules apply to the website, the app and your account. How you use a LionBox appliance on your own network is covered by the Terms of sale.
Website content and intellectual property
The LionBox name, logos, text, images, documentation and software on this website belong to us or our licensors. You may view and print pages for your own use, including evaluating or operating LionBox. Copying, republishing or commercially reusing website content requires our written permission, except where the law allows it.
Information on the website is provided for general guidance. Specifications, roadmap items and availability can change; the details confirmed for your order are set out under the Terms of sale.
Suspension and closing your account
You can delete your account at any time in the LionBox app’s Settings, or ask us to close it by writing to support@lionbox.ai. Deleting your account releases the boxes linked to it; the boxes keep working on your network. Closing an account does not cancel orders already placed, and we keep the records we are legally required to keep, such as invoices, as described in the Privacy policy.
We may suspend or close an account that breaches these terms, puts the security of the website or other users at risk, or is used fraudulently. Where reasonable, we will tell you why and give you a chance to respond first. Suspension does not affect your rights under orders already accepted.
Availability and liability
We work to keep the website and accounts available and secure, but we cannot guarantee uninterrupted access, for example during maintenance or outages outside our control. Nothing in these terms excludes liability that cannot lawfully be excluded, including applicable consumer protections, fraud, deliberate misconduct and liability for death or personal injury caused by negligence.
Links to third-party websites are provided for convenience; we are not responsible for their content or practices.
Applicable law and changes
Romanian law governs these terms, subject to mandatory protections that apply in a consumer’s country of residence. Consumers may bring proceedings in the courts available to them under applicable law, and may contact Romania’s ANPC or a European Consumer Centre.
We may update these terms when the website, our services or the law changes. The date at the top shows the current version. For material changes, we will notify account holders by email or on sign-in before they take effect. Continuing to use your account after that date means you accept the updated terms; if you do not agree, you can close your account.
Need help with this policy?
hello@lionbox.ai